Refund policy

Return & Refund Policy

At Creative Choice Media, we are committed to providing high-quality digital career services including resume writing, LinkedIn optimization, cover letter creation, and job search assistance.

We offer a 60-day refund policy to ensure customer satisfaction and confidence in our services.

1. 60-Day Refund Window

You may request a refund within 60 days of your purchase date if you are not satisfied with the service delivered. All refund requests must be submitted within this period.

2. Eligibility for Refund

Refunds may be approved under the following conditions:

• The service was not delivered as described
• The delivered work does not meet the agreed scope after revisions
• Technical or communication failure from our side
• Duplicate or accidental payments

3. Work Already Completed

If part of the service has already been delivered or work has started, the refund amount may be adjusted based on the progress and resources already used.

4. Revision Policy First

Before issuing any refund, we offer revisions to ensure the service meets your expectations. We encourage clients to request edits or improvements first.

5. Refund Processing Time

Once approved, refunds are processed within 5–10 business days and returned to the original payment method.

6. Contact Information

To request a refund or support, please contact:
zayn@creativechoicemedia.com

By purchasing our services, you agree to this 60-Day Return & Refund Policy.